NPA Computers provides its services and products to you subject to the following terms, notices, and conditions. Please read and familiarize yourself with these terms. By using the NPA Computers site, you agree to them. NPA Computers reserves the right, to modify, alter, or update these terms, guidelines, policies, rules, and conditions at any time, and you agree to be bound by all such modifications, alterations, or updates.
Limitation of Liability
NPA Computers will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if NPA Computers has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations will apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
Disclaimer
NPA Computers MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, NPA Computers DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NPA Computers WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, OR ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
Risk of Loss
Risk of loss and title for goods purchased passes to the customer when NPA Computers delivers the goods purchased to a common carrier, such as the United Postal Service.
Typographical Errors NPA Computers is not liable for typographical errors that result in products being listed at incorrect prices, whether it is the fault of NPA Computers or one of its suppliers. NPA Computers reserves the right to refuse or cancel orders placed for products listed at incorrect prices. In the event that an order has been confirmed and a credit card charged before the order cancellation, NPA Computers will immediately issue a credit to your credit card.
Shipping
We offer UPS ground, next day, 2-day, & 3-day shipping options. Shipping charges are based on actual shipping charges plus a $1.95 handling fee. Your shipment may originate from more than one location and deliveries may arrive in separate packages. For your convenience, we are able to provide tracking numbers to allow you to track your package(s).On most items, we ship on the same business day if we receive your order before 2:00 P.M. (PST). However, our normal order processing time is one to three business days. Any orders received on weekends (Saturday and Sunday) or on a holiday will be processed on the next available business day (Monday through Friday). If your order will be subject to any delays (i.e., back order or further credit card verification), we will notify you immediately.Once we deliver your order to the carrier (i.e., UPS), we will e-mail you a confirmation that your order has been filled and shipped, along with a UPS tracking number for your convenience. The carrier (UPS) will deliver your order based on the delivery method you selected (i.e., Ground, 2nd Day, etc.). We reserve the right to charge additional fees for special requests, bulk orders over $1,000, and pallet orders. In such cases, we will contact the customer before prior to shipment.
Return Policy 30 Day Return on Unopened Merchandise
Any unopened merchandise may be returned within 30 days of the purchase date for a full refund or credit less any shipping charges. Merchandise must be returned in its original, undamaged condition, and accompanied by an RMA number (see RMA section). If you are returning an unopened item for refund, we will process and issue the refund within 10 business days. Refunds will be made to the credit card originally charged. If payment was made by check, please allow for an additional 10 business days for the original check to clear before we may issue a refund.
Product Return Instruction How to get an RMA Number
» Please e-mail us at return@NPA Computers to obtain a Return Merchandise Authorization Number (RMA#).
» Pack the cartridge properly in a properly padded box. You are responsible for properly packing the cartridge. We suggest you use a carrier with tracking, such as UPS or US mail with delivery confirmation.
» Write the RMA # clearly on the outside of the return package.
» Ship to: Returns Center
751 Coates Ave
Holbrook, NY 11741
Warranty
1-Year Warranty on Manufacture Defects.
We warrant each and every remanufactured laser cartridge to be free of defect both material and workmanship within one (1) year of the purchase date to the original purchaser. All compatible cartridges are remanufactured to the most stringent quality-control standards possible to ensure a level of performance that meets or exceeds other remanufactured cartridges. Our obligation to the original purchaser under this warranty shall be limited only to replacement within one year from date of purchase of any toner cartridge which is proven to be defective under normal use and service conditions as determined by us. Cartridges must be returned to us accompanied by an RMA number. You must also submit a sample printout showing the defect, whenever possible. This warranty shall not apply to products which have been subject to alteration, abuse, accident, or misuse. Any replacement merchandise will be shipped as quickly as possible upon receipt of the defective merchandise
